FAQ
Do you accept all credit cards?
Yes, the payment through Shopify payments is highly secure and can be done using any credit card including Visa, MasterCard, Maestro, American Express, Paypal, Apple Pay, Google Pay, etc.
How secure is this website store?
All payments are processed via Shopify payments. Shopify uses the highest level of encryption and data security to ensure your details are protected at all times.
How much is shipping?
Shipping costs for your order will be calculated and displayed at checkout according to your destination.
Please find our Complete Shipping Policy Here
Do you ship internationally?
Yes, we are based in Puerto Rico and we ship all over the world*. The shipping cost will be calculated accordingly of the destination at checkout. International taxes and duties are determined by your local customs authority.
What is your return Policy?
Online Purchases: Free returns within 30 days of purchase. Receipt required. Shipping costs are non-refundable.
In-Store Purchases: No refunds. Store credit available within 30 days of purchase with a valid receipt.
Please find our Complete Return Policy Here.
How do I Find my hat size?
Please click the link how to measure your head for detail instructions on finding the correct hat size. Here
How do I care for my hat?
Hats are spot clean only (do not machine wash). They should not be left out in the sun for a prolonged period of time. For more information on how to clean and maintain your hat, go to our Hat Care Page.